Verizon and the difference between dollars and cents

[Conveyor Belt]

It's kind of a long audio clip, but just listen to the first minute to know what's going on, then skip ahead to about 18:30 when he gets on the phone with the head of the department... I can't believe the lady's in charge and she can't comprehend what he's saying...

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[Southern_Belle]

oh my gosh! i was feeling his frustration just listening.

[543LISTguy]

that is amazing

[carsalesguy]

.002 dollars and .002 cents.....................love it