View Full Version : progressive insurance
jojobeans1120
07-07-2008, 10:46 AM
OK, so I told you guys about my turkey incidient... I called Progressive and reported it to them immediately after it happened. they called me this morning and informed me that if I didn't take my truck to the local chevy dealership (i own a toyota!), they couldn't get an adjuster out here until wed, or thurs!!! But, if I would take it to who they wanted me to, they could get someone out in the morning! WTF?????
pinkytuscadero
07-07-2008, 10:49 AM
Doesn't Progressive have about 15 Bronco II's parked on 98 that adjusters drive. Why would it matter which dealership you take it to?
Scarlett O'Hara
07-07-2008, 10:50 AM
They do, Pinky............................there's just all sitting there....
fuzzis
07-07-2008, 10:53 AM
I think it depends on where the adjuster is going to be that day. I know that my MS Dad is an adjuster for Safe-Co, and he has a schedule of places that he's going to be on certain dates. If you can meet him there, then he can get to you immediately. If you can't meet him there, then you have to wait until he can come to you.
:smt102
When I had my accident a year ago, Progressive just told me to take the car to whatever shop I wanted, and they'd have the adjuster go there. My policy included a rental car, so it didn't really matter to me how long it took for them to get to them.
jojobeans1120
07-07-2008, 10:53 AM
Doesn't Progressive have about 15 Bronco II's parked on 98 that adjusters drive. Why would it matter which dealership you take it to?
It is in the same city, down the road by less than a quarter of a mile! They told me that they stand behind their chosen shops, etc...BS! In other words, they receive kick backs and have deals worked out with these particular companies to screw the customers. I'm gonna look at the bottom line and if it is cheaper to get the same work done, there's no way in hell that I'm going to have it done there!
fuzzis
07-07-2008, 10:56 AM
It is in the same city, down the road by less than a quarter of a mile! They told me that they stand behind their chosen shops, etc...BS! In other words, they receive kick backs and have deals worked out with these particular companies to screw the customers. I'm gonna look at the bottom line and if it is cheaper to get the same work done, there's no way in hell that I'm going to have it done there!
I'm confused. Are they telling you that they want you to use the Chevy dealership or are they just telling you that the adjuster will be at that particular location this morning and that for expediency's sake, it would be easiest to take it to the Chevy dealer to have the adjuster look at it?
EricStratton
07-07-2008, 11:00 AM
I have no doubt that this is some way of your insurance company trying to screw you.....I don't know how or why....but, that's just what they do...they don't make money paying claims....
EricStratton
07-07-2008, 11:01 AM
I wouldn't be surprised if Progressive and the Chevy place have some type of cozy deal....again, that's total speculation and I'll probably be sent to the MH slammer or to Yahoo Local!!
jojobeans1120
07-07-2008, 11:03 AM
No, they're telling me that IF i take it to the Chevy place to have it fixed, they will have the adjuster out in the morning. If I take it to the Toyota place, which is only 1/4 of a mile down the street, they will not come until Thursday morning!!!! What's the damn difference? I don't get it. They Chevy place is where they have a deal worked out and one of their "progressive approved repair shops." They said that doesn't mean that other places aren't capable of repairing them, and doing the same quailty work, it just means that they have assigned this dealers as their local something or other...
You usually get your vehicle repaired faster if you use their network shops. They have staff dedicated to handle claims at those areas and they do stand behind those repair centers.
EricStratton
07-07-2008, 11:07 AM
No, they're telling me that IF i take it to the Chevy place to have it fixed, they will have the adjuster out in the morning. If I take it to the Toyota place, which is only 1/4 of a mile down the street, they will not come until Thursday morning!!!! What's the damn difference? I don't get it. They Chevy place is where they have a deal worked out and one of their "progressive approved repair shops." They said that doesn't mean that other places aren't capable of repairing them, and doing the same quailty work, it just means that they have assigned this dealers as their local something or other...
I'd just tell them that the State Insurance Commissioner and the guy at the BBB said they should probably meet you at the Toyota place today....
EricStratton
07-07-2008, 11:08 AM
I wouldn't want my Toyota repaired at a Chevy dealership....
jojobeans1120
07-07-2008, 11:09 AM
Well, I've already made the decision to change to a local insurance company.
jojobeans1120
07-07-2008, 11:09 AM
I wouldn't want my Toyota repaired at a Chevy dealership....
I wouldn't. I don't!
carsalesguy
07-07-2008, 11:12 AM
i wouldn't want my chevy repaired at the chevy place either-
jojobeans1120
07-07-2008, 11:13 AM
i wouldn't want my chevy repaired at the chevy place either-
Aren't they all supposedly "specially" trained to work on and repair those particular brand of vehicles?
EricStratton
07-07-2008, 11:17 AM
i wouldn't want my chevy repaired at the chevy place either-
I don't think you're allowed to say that on here anymore...
jojobeans1120
07-07-2008, 11:19 AM
I don't think you're allowed to say that on here anymore...
Are we allowed to say that we're not allowed to say that any more? ;)
TheKing
07-07-2008, 11:21 AM
this dangerously borders on a negative review and should be reserved for insurancereviews.com
jojobeans1120
07-07-2008, 11:23 AM
this dangerously borders on a negative review and should be reserved for insurancereviews.com
:laugh::laugh::smt118
carsalesguy
07-07-2008, 11:42 AM
oh sorry everyone- my bad. gosh forbid something that i would say about somewhere would help someone else save some time and money.
my bad.
EricStratton
07-07-2008, 11:43 AM
I don't think you're allowed to say that on here anymore...
Are we allowed to say that we're not allowed to say that any more? ;)
this dangerously borders on a negative review and should be reserved for insurancereviews.com
Poor aaron...
carsalesguy
07-07-2008, 11:43 AM
http://image.guardian.co.uk/sys-images/Arts/Arts_/Pictures/2007/08/08/hitler460.jpg
carsalesguy
07-07-2008, 11:43 AM
hey- i just saw a roach over at the body shop.
everyone hunker down!!!
jojobeans1120
07-07-2008, 11:45 AM
oh sorry everyone- my bad. gosh forbid something that i would say about somewhere would help someone else save some time and money.
my bad.
Hey, by all means, if there is something I need to know, send it in a PM.
kuntrykruzin1
07-07-2008, 11:46 AM
never had a problem with state farm. take it where i want and they just pay up.
jojobeans1120
07-07-2008, 11:46 AM
Man, too bad that everyone's gone back to wearing pull-ups instead of big-girl panties!
jojobeans1120
07-07-2008, 11:47 AM
never had a problem with state farm. take it where i want and they just pay up.
That's exactly where I'm heading, once this is taken care of! :smt023
kuntrykruzin1
07-07-2008, 11:48 AM
Man, too bad that everyone's gone back to wearing pull-ups instead of big-girl panties!
sensitive people everywhere:(
dollfus46
07-07-2008, 12:11 PM
No, they're telling me that IF i take it to the Chevy place to have it fixed, they will have the adjuster out in the morning. If I take it to the Toyota place, which is only 1/4 of a mile down the street, they will not come until Thursday morning!!!! What's the damn difference? I don't get it. They Chevy place is where they have a deal worked out and one of their "progressive approved repair shops." They said that doesn't mean that other places aren't capable of repairing them, and doing the same quailty work, it just means that they have assigned this dealers as their local something or other...
Tell them you're having it fixed today at the toyota place and will have toyota send them the bill. Mention your attorney's name. You can meet the adjuster at the chevy place but have it done anywhere. They are bullying you
jojobeans1120
07-07-2008, 12:20 PM
Tell them you're having it fixed today at the toyota place and will have toyota send them the bill. Mention your attorney's name. You can meet the adjuster at the chevy place but have it done anywhere. They are bullying you
Not to mention the emotional distress they're causing, you know I have a heart condition. ;) I think I need therapy! :laugh: Where's that attorney's number! :laugh:
They have this dumb@$$ commercial over here... "Call the guy in the white hat, Kirby Kelley!" What a moron! :kekeke:
Checkers Boy
07-07-2008, 12:38 PM
Doesn't the adjuster come and view the damage, then the repair occurs?
If you get it fixed, how are they going to know what damage occurred and what damage may have already been pre-existing? Not saying that there was any, but you know how people are.
I love my Progressive Insurance. Adjusters are always same day, or next day, and repairs are quick. Progressive Insurance ROCKS!!!
See, aaron? See how it works there?
jojobeans1120
07-07-2008, 12:40 PM
I was just informed they don't even take estimates from other places any more. They come and do the estimates. They're not will to accept the estimate given by the body shop at the Toyota place at all. WTF?
Checkers Boy
07-07-2008, 12:43 PM
I was just informed they don't even take estimates from other places any more. They come and do the estimates. They're not will to accept the estimate given by the body shop at the Toyota place at all. WTF?
That's because your car is not new. Toyota would want to use all new parts, whereas the other shops will repair using used parts. Or so I think.
jojobeans1120
07-07-2008, 12:44 PM
Doesn't the adjuster come and view the damage, then the repair occurs?
If you get it fixed, how are they going to know what damage occurred and what damage may have already been pre-existing? Not saying that there was any, but you know how people are.
I love my Progressive Insurance. Adjusters are always same day, or next day, and repairs are quick. Progressive Insurance ROCKS!!!
See, aaron? See how it works there?
My truck had no prior damage. I called them immediately. In fact, I was on the phone with them when the Lincoln Parish Sheriff's officer showed up! This happened Saturday afternoon, the girl called me this morning. She's not coming until Thursday, because I wanted it done by Toyota. I didn't want my warranty on my truck to be voided out, because the work wasn't done by a Toyota certified dealer! I'm not going to settle simply because Progressive wants to stomp their feet! :smt023
jojobeans1120
07-07-2008, 12:46 PM
That's because your car is not new. Toyota would want to use all new parts, whereas the other shops will repair using used parts. Or so I think.
Grant it, my truck is not new, but it is still under warranty too!
itsmyopinion
07-07-2008, 12:51 PM
Stand your ground! You know, insurance companies (in general - none in particular) really do rape money out of people. I understand the necessity of having it, and I don't have a problem paying it- but DARNIT pay me when I need something fixed and don't give me crap about it. You're not there just to collect my money every month...
Checkers Boy
07-07-2008, 12:54 PM
Grant it, my truck is not new, but it is still under warranty too!
Your windshield is under warranty?
fuzzis
07-07-2008, 12:57 PM
Doesn't the adjuster come and view the damage, then the repair occurs?
If you get it fixed, how are they going to know what damage occurred and what damage may have already been pre-existing? Not saying that there was any, but you know how people are.
I love my Progressive Insurance. Adjusters are always same day, or next day, and repairs are quick. Progressive Insurance ROCKS!!!
See, aaron? See how it works there?
I love Progressive Insurance, too. When I had my accident, they were great. Handled everything and all I had to do was drop off a check for the uninsured motorist deductible.
itsmyopinion
07-07-2008, 12:59 PM
See - this is the way a good democracy works - we are free to give our opinions - some are good and some are bad. Unless the company is total crap, and then they are all bad. But that's stuff we should know.
jojobeans1120
07-07-2008, 01:01 PM
Stand your ground! You know, insurance companies (in general - none in particular) really do rape money out of people. I understand the necessity of having it, and I don't have a problem paying it- but DARNIT pay me when I need something fixed and don't give me crap about it. You're not there just to collect my money every month...
That's my whole point. I was under the impression that I had a choice. I was told that it would take 2-3 extra days because I wanted to take it Toyota. I had a friend of mine go talk to the guy at the Toyota place that he knows. Anyway, he was told that someone who came to work for them there, told them that they were giving progressive a 30-40 % discount and promised to get them in and out as fast as possible. Also, he told me to contact the Insurance Commissioner b/c her telling me that it would take an extra 2-3 days before she would come out (only because I wanted to take it to a certified toyota dealership) was illegal!!!! :smt023
jojobeans1120
07-07-2008, 01:02 PM
Your windshield is under warranty?
My entire truck is under warranty through Toyota still!
mi_nombre_es
07-07-2008, 01:03 PM
Insurance is evil :) End of story.
Checkers Boy
07-07-2008, 01:08 PM
My entire truck is under warranty through Toyota still!
Then, Toyota should fix the windshield, right?
They're not turkey proof?
What a piece of sh!t car!
mi_nombre_es
07-07-2008, 01:09 PM
Then, Toyota should fix the windshield, right?
They're not turkey proof?
What a piece of sh!t car!
Only way to turkey proof a car is to put a gun rack in it with a nice 12-gague sitting there for any straying turkeys, dogs, deer or drunks :)
jojobeans1120
07-07-2008, 01:10 PM
Then, Toyota should fix the windshield, right?
They're not turkey proof?
What a piece of sh!t car!
OK, the windshield is covered by the insurance. It isn't covered by the warranty, but if I have the repair work done by someone other than a certified toyota dealership, it will void my warranty. Are ya with me yet? :kekeke:
Checkers Boy
07-07-2008, 01:19 PM
OK, the windshield is covered by the insurance. It isn't covered by the warranty, but if I have the repair work done by someone other than a certified toyota dealership, it will void my warranty. Are ya with me yet? :kekeke:
Not really.
If anything, you should be pissed at Toyota for voiding a warranty for the entire vehicle for having roof damage repaired elsewhere. Are there potential problems with the roof of this car that may initiate a recall later?
I donno... I never owned a car that was under any type of manufacturer warranty.
carsalesguy
07-07-2008, 01:23 PM
Your windshield is under warranty?
yes. for 36 months/36k miles. manufacturer defects. all windshields are covered under warranty, as well as gaskets and seals. as long as they are under manufacturers warranty.
just like an A/C system- they are covered under warranty, but if you hit a stick in the road and bust out the evaporator core out, then it isn't under warranty.
OK, the windshield is covered by the insurance. It isn't covered by the warranty, but if I have the repair work done by someone other than a certified toyota dealership, it will void my warranty. Are ya with me yet? :kekeke:
anyone can do body work on your vehicle and it still be under warranty. the advantage for using a "dealership" bodyshop is that they know your car since they are trained working on that vehicle.
depending on mileage/age, insurance is required to use OEM parts, and you can specify that during your estimation.
but, you also have the magnuson-moss warranty act:
This is what the Magnuson-Moss Warranty Act is.
On January 4, 1975, President Ford (http://www.mustangforums.com/m_1524512/tm.htm#) signed into law the Magnuson-Moss Warranty Act, Title 1, 101-112, 15 U.S.C. 2301 et seq. This act, effective July 4, 1975, is designed to "improve the adequacy of information available to consumers, prevent deception, and improve competition in the marketing of consumer products. . . ." The Magnuson-Moss Warranty Act applies only to consumer products, which are defined as "any tangible personal property which is distributed in commerce and which is normally used for personal, family, or household purposes (including any such property intended to be attached to or installed in any real property without regard to whether it is so attached or installed)." Under Section 103 of the Act, if a warrantor sells a consumer product costing more than $15 under written warranty, the writing must state the warranty in readily understandable language as determined by standards set forth by the Federal Trade Commission. There is, however, no requirement that a warranty be given nor that any product be warranted for any length of time. Thus the Act only requires that when there is a written warranty, the warrantor clearly disclose the nature of his warranty obligation prior to the sale of the product. The consumer may then compare warranty protection, thus shopping for the "best buy." To further protect the consumer from deception, the Act requires that any written warranty must be labeled as either a "full" or a "limited" warranty. Only warranties that meet the standards of the Act may be labeled as "full." One of the most important provisions of the Act prohibits a warrantor from disclaiming or modifying any implied warranty whenever any written warranty is given or service contract entered into. Implied warranties may, however, be limited in duration if the limitation is reasonable, conscionable, and set forth in clear and unmistakable language prominently displayed on the face of the warranty. A consumer damaged by breach of warranty, or noncompliance with the act, may sue in either state or federal district court. Access to federal court, however, is severely limited by the Act's provision that no claim may be brought in federal court if: (a) The amount in controversy of any individual claim is less than $25,000; (b) the amount in controversy is less than the sum or value of $50,000 computed on the basis of all claims in the suit; or (c) a class action is brought, and the number of named plaintiffs is less than 100. In light of these requirements it is likely that most suits will be brought in state court. If the consumer prevails, he is awarded costs and attorneys' fees. Nothing in the Act invalidates any right or remedy available under state law, and most suits should proceed on claims based on both the Code and the Act.
basically says that if you use aftermarket parts or add aftermarket parts to your vehicle, the manufacturer can't renig on your warranty.
this had to come about because manufacturers were voiding warranties when someone took their vehicle to a quick lube to get an oil change done and didn't put on an OEM filter for the oil or air, etc etc.
fuzzis
07-07-2008, 01:29 PM
Seems like there's quite a bit of misunderstanding going on here....
mi_nombre_es
07-07-2008, 01:30 PM
:alchoholic:
jojobeans1120
07-07-2008, 01:33 PM
Yeah, because I was under the impression that if anyone, other than toyota, did anything to my truck, it would void the warranty. Regardless, I'm having it done at toyota, and I'm contacting the insurance commissioner about her and her antics. She can take her ball and go home b/c i didn't want to do things her way, but after hearing the stories I heard earlier, I'm glad that I made the choice I did.
carsalesguy
07-07-2008, 01:33 PM
my take on the whole situation is that i wouldn't want a "domestic" body shop working on my "import" and vice versa. then you have some really great independent body shops out there that do work better than most dealer body shops.
i think if i were you jojo is take the 'yota to chevy, let them do an estimate, then progressive will cut you a check. take the check to toyota, have them fix it, and if there is any overages, have toyota file a supplement with the insurance company. 9 times out of 10 toyota will conform to chevy's estimate just to have the business- it is slow out there not only in the sales end, but also in the body shops and the mechanic shops-
the thing is tho that progressive may not pay for 3 weeks worth of rental for you if it is only going to take chevy 2 weeks to get the parts and fix it- i think everyone can see where that is comming into play here-
carsalesguy
07-07-2008, 01:35 PM
BTW- does your totota dealer there have a body shop? i know here at hburg toyota they use odom's body shop for the work, and in jackson/grey daniels they would take the cars to the chevy dealer up there (grey daniels) since that is where the body shop is..........
jojobeans1120
07-07-2008, 01:38 PM
my take on the whole situation is that i wouldn't want a "domestic" body shop working on my "import" and vice versa. then you have some really great independent body shops out there that do work better than most dealer body shops.
i think if i were you jojo is take the 'yota to chevy, let them do an estimate, then progressive will cut you a check. take the check to toyota, have them fix it, and if there is any overages, have toyota file a supplement with the insurance company. 9 times out of 10 toyota will conform to chevy's estimate just to have the business- it is slow out there not only in the sales end, but also in the body shops and the mechanic shops-
the thing is tho that progressive may not pay for 3 weeks worth of rental for you if it is only going to take chevy 2 weeks to get the parts and fix it- i think everyone can see where that is comming into play here-
Thanks, if that's what it takes to get it over and done with, fine. :smt001 Right now, I can't really take it anywhere. Glass falls from the windshield like snow! I'm scared to death that it is going to just come falling down all at once, at any moment!!! My friend talked to one guy that even offered to come out and install a new windshield in my yard if that's what I wanted to do, then he'd take it into the shop and fix the rest of it. The only problem with that is that I don't really think the windshield will install properly until the dent above it is fixed first. :smt086
jojobeans1120
07-07-2008, 01:40 PM
BTW- does your totota dealer there have a body shop? i know here at hburg toyota they use odom's body shop for the work, and in jackson/grey daniels they would take the cars to the chevy dealer up there (grey daniels) since that is where the body shop is..........
Nope, they use the guy that's right next door to them. He's been there as long as the dealership has, longer actually....
pEtAl mIsFiT
07-07-2008, 01:42 PM
I have used Petro's body shop several times and have always been happy with them.
They do a great job!
jojobeans1120
07-07-2008, 01:44 PM
oh, i would have it fixed already if i were home....lol
pEtAl mIsFiT
07-07-2008, 01:45 PM
drop it off and toyota get your rental and tell progressive where it is and also let them know you have made a call to the the insurance commisioners office Mike Chaney.
TheKing
07-07-2008, 01:46 PM
Thanks, if that's what it takes to get it over and done with, fine. :smt001 Right now, I can't really take it anywhere. Glass falls from the windshield like snow! I'm scared to death that it is going to just come falling down all at once, at any moment!!! My friend talked to one guy that even offered to come out and install a new windshield in my yard if that's what I wanted to do, then he'd take it into the shop and fix the rest of it. The only problem with that is that I don't really think the windshield will install properly until the dent above it is fixed first. :smt086
is having it towed an option?
carsalesguy
07-07-2008, 01:46 PM
Thanks, if that's what it takes to get it over and done with, fine. :smt001 Right now, I can't really take it anywhere. Glass falls from the windshield like snow! I'm scared to death that it is going to just come falling down all at once, at any moment!!! My friend talked to one guy that even offered to come out and install a new windshield in my yard if that's what I wanted to do, then he'd take it into the shop and fix the rest of it. The only problem with that is that I don't really think the windshield will install properly until the dent above it is fixed first. :smt086
so the vehicle is not road worthy?
jojobeans1120
07-07-2008, 01:46 PM
with them refusing to accept an estimate from the dealership, i can't even get it fixed and just let them repay me. i'm stuck waiting for them to decide to get here. she's just being an ass and making me wait because i will not do what she wants me to do and take it to the chevy place.
jojobeans1120
07-07-2008, 01:47 PM
is having it towed an option?
that's what I'm gonna have done.
jojobeans1120
07-07-2008, 01:49 PM
so the vehicle is not road worthy?
nope... too many little pieces of glass falling down from it. i'm scared to death that it is all going to fall in at once if i drive over 20.
brianinms
07-07-2008, 01:50 PM
I didn't read the whole thread, but basically there are adjusters that work in certain shops that are trained to write claims in the manner in which progressive requires them. Hence the individual works for the Toyota place, but can write progressive claims. Thus the person is already on location and doesn't have to travel.
jojobeans1120
07-07-2008, 01:51 PM
drop it off and toyota get your rental and tell progressive where it is and also let them know you have made a call to the the insurance commisioners office Mike Chaney.
I'm in Louisiana now, but I've already contacted them. :smt023
pEtAl mIsFiT
07-07-2008, 01:59 PM
Also Call Morris Bart One call thats all
carsalesguy
07-07-2008, 02:03 PM
did you explain to them that you can't drive it?
itsmyopinion
07-07-2008, 02:14 PM
That's my whole point. I was under the impression that I had a choice. I was told that it would take 2-3 extra days because I wanted to take it Toyota. I had a friend of mine go talk to the guy at the Toyota place that he knows. Anyway, he was told that someone who came to work for them there, told them that they were giving progressive a 30-40 % discount and promised to get them in and out as fast as possible. Also, he told me to contact the Insurance Commissioner b/c her telling me that it would take an extra 2-3 days before she would come out (only because I wanted to take it to a certified toyota dealership) was illegal!!!! :smt023
Sounds illegal!
jojobeans1120
07-07-2008, 02:59 PM
did you explain to them that you can't drive it?
I did.
Checkers Boy
07-07-2008, 05:23 PM
Did you call the national 1800 progressive number and ask for the district supervisor?
Let them know you were airing your plight on a nationally read internet forum.
I'm sure you'll get some replies.
jojobeans1120
07-07-2008, 06:53 PM
No, but geesh, I'm shocked this thread hasn't be closed too!!!!!!!!!!
Holy CHRIST!!!! What in God's name has this forum come to!?!?!?
TheStereoGuy
07-07-2008, 07:32 PM
I have not read the entire thread so I am unsure as to if this has been said or not.
Progressive has a deal worked out with the Chevy place. They (progressive ) try to coax their customers to going there for service and workand what not, and that dealership gets the money for doing the work. Progressive probably also gets a big discount on the work being performed ( Meaning they probably only pay the dealership about 1/2 to 70% of their normal per hour rate for repairs ).
By law in the state of Mississippi, an insurance company can NOT tell you where you have your vehicle fixed. You can go to any repair center anywhere and they have to pay it regardless of prive. Its one of the reasons car insurance in MS is a bit higher than some other states.
TheStereoGuy
07-07-2008, 07:37 PM
yes. for 36 months/36k miles. manufacturer defects. all windshields are covered under warranty, as well as gaskets and seals. as long as they are under manufacturers warranty.
just like an A/C system- they are covered under warranty, but if you hit a stick in the road and bust out the evaporator core out, then it isn't under warranty.
anyone can do body work on your vehicle and it still be under warranty. the advantage for using a "dealership" bodyshop is that they know your car since they are trained working on that vehicle.
depending on mileage/age, insurance is required to use OEM parts, and you can specify that during your estimation.
but, you also have the magnuson-moss warranty act:
basically says that if you use aftermarket parts or add aftermarket parts to your vehicle, the manufacturer can't renig on your warranty.
this had to come about because manufacturers were voiding warranties when someone took their vehicle to a quick lube to get an oil change done and didn't put on an OEM filter for the oil or air, etc etc.
Kim's Toyota/Dodge/Jeep/Chrysler in Laurel is bad about trying to void peoples warranties for any aftermarket part. Especially that lifetime powertrain warranty they have. I had a freind who got it on a Dodge Neon SRT4 a few years ago, put a alarm on the car, and something in the transmission freaked out 6 months later. The alarm locks and unlocks the doors, and makes noises if someone opens them. Does not connect to the tranny in any way. They pulled that crap on him and he pulled up the warranty act. They laughed and told him to shove it. His lawer called them and told them to fix his car or pay the rest of the balance off on his. They fixed the car.
TheStereoGuy
07-07-2008, 07:40 PM
I was just informed they don't even take estimates from other places any more. They come and do the estimates. They're not will to accept the estimate given by the body shop at the Toyota place at all. WTF?
WRONG.
They cannot "estimate" and tell you how much they will or will not pay to fix your car. They are supposed to just look at the damage to confirm what is messed up, that way they can complain to the place that fixes the car if there is a charge for some part that they ( ins. company ) has picture proof of that wasn't messed up.
They have to pay all of the, regardless of where it gets fixed. Thats the point in having insurance in the first place.
TheKing
07-07-2008, 07:41 PM
Progressive has a deal worked out with the Chevy place. They (progressive ) try to coax their customers to going there for service and workand what not, and that dealership gets the money for doing the work. Progressive probably also gets a big discount on the work being performed ( Meaning they probably only pay the dealership about 1/2 to 70% of their normal per hour rate for repairs ).
thats common in the insurance industry as a whole...
think of 'networks' in the medical industry
the biggest bothersome part of this for me is i dont get the same discount on my deductible.
TheStereoGuy
07-07-2008, 07:42 PM
with them refusing to accept an estimate from the dealership, i can't even get it fixed and just let them repay me. i'm stuck waiting for them to decide to get here. she's just being an ass and making me wait because i will not do what she wants me to do and take it to the chevy place.
If you get a rental, they are going to have to re-imburse you for that before its all said and done. They will also have to pay you for any missed time at work over them screwing around.
I would go ahead and call a lawyer. They are trying to yank you around, but you really have them over a barrel so to speak.
jojobeans1120
07-07-2008, 07:50 PM
If you get a rental, they are going to have to re-imburse you for that before its all said and done. They will also have to pay you for any missed time at work over them screwing around.
I would go ahead and call a lawyer. They are trying to yank you around, but you really have them over a barrel so to speak.
Thanks.... I've been in contact with the LA insurance commissioner already. I'm sure things in MS are much like they are here. The lady that I spoke to earlier was quite upset when I told her what the progressive lady had told me. She's gonna get on top of things for me! :smt023
Maybe that woman you talked to is just pissed because she doesn't have one of those big tricked out name tags.
jojobeans1120
07-07-2008, 07:54 PM
Maybe that woman you talked to is just pissed because she doesn't have one of those big tricked out name tags.
I love that commercial! :laugh:
pEtAl mIsFiT
07-08-2008, 02:43 PM
so what is the latest jojo
jojobeans1120
07-08-2008, 02:45 PM
I called and had them tow it to the Toyota place. I'll let ya know when I find out something new. They're waiting on the Progressive lady to show up. She hasn't showed up today though. Witch!
itsmyopinion
07-08-2008, 04:17 PM
you didn't pay for the towing, did you?
jojobeans1120
07-08-2008, 04:19 PM
nope. they took care of it
itsmyopinion
07-08-2008, 04:27 PM
well - at least they didn't think you were dumb enough to pay it for yourself. maybe when you didn't take the bait concerning the Chevy dealership, they realized that...
jojobeans1120
07-08-2008, 04:32 PM
Oh no, I made it pretty clear to her that I was willing to wait on her to come to the Toyota dealership if I had to. It is sitting there waiting on her happy little @$$ to get there. :-)
pEtAl mIsFiT
07-08-2008, 04:36 PM
hopefully you will get a rental car today too
jojobeans1120
07-08-2008, 04:37 PM
oh I've already gotten it. I wasn't about to wait around for them to get here. I had to have a way to travel.
pEtAl mIsFiT
07-08-2008, 04:39 PM
oh good I am pulling for you.
I am currently being jerked around by an insurance company as well AIG. They are all pain in the rears!
jojobeans1120
07-08-2008, 04:41 PM
Tell me about it. I don't understand why we pay them so much damn money, but when the tables are turned, they want to duck and run!! BS isn't it?
pEtAl mIsFiT
07-08-2008, 04:46 PM
exactly! I don't like being jerked around today was it I told them I would be seeking legal advice. Just pay up and shut up.
Hopefully they can get your auto repaired by the weekend.
TheStereoGuy
07-08-2008, 07:27 PM
Insurance companies are there for one purpose, to get your money. They have so many loopholes and bullcrap for them to get out of paying for anything.
I can not believe the state passed that law requiring everyone to have car insurance. If they let the insurance companies talk them into passing that law, then they should have a set rate to charge everyone, or a stipulation that they have to pay out regardless of the damage or circumstances.
After Katrina, insurance rates on Auto's and especially homes in MS, AL, and LA went up, yet there are so many people the companies refuse to pay out too. Its a load of crap.
Luvia
07-08-2008, 07:36 PM
You know...this may sound crazy, but I rank insurance companies right alongside child molesters. I hate them so very much. Evil, evil.
The whole system is ridiculous. I can imagine reading about an ancient civilization who let themselves be scammed so blatantly...and just wondering how anyone could put up with it. But here we are--it's not some ancient civilization, it's present day.
Luvia
07-08-2008, 07:37 PM
Insurance companies are there for one purpose, to get your money. They have so many loopholes and bullcrap for them to get out of paying for anything.
Exactly.
MamaTyson74
07-08-2008, 07:52 PM
Not sure why they have you going to a chevy place. I havent read this whole thread yet so if you have updated ignore me LOL
We didnt have any problems with progressive when hubby had a wreck last year. Hubby seems to like them, we have our vehicles and boat through them.
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